A Night from Hell at Food Lion

Last night was a compete and total nightmare at work!

As a result of the huge storm and 4.4 in of rain last night, our computer system crashed!

We were un-able to take debit cards or EBT (food stamps) the entire night! lol

We were extremely luckily that our credit cards, checks, are on another system!!!

We also had some rather difficult customers, which caused even more delay for others...

For example, this one lady wanted to pay with a South Carolina EBT (food stamp) card, but it was broken in half and taped back together. She could not understand why her card would not work, so we explained several times to her that due to the storm, our EBT system was down and that we were sorry... lol

She stood there and fought with her mother in law for a good five minutes on who was going to write a check and who was going to pay for what.

In the end, I took a personal check from South Carolina, which is against my better judgment because those kinds of checks are normally no good.

I just wanted to get them out of there because the customers in line were really mad!!!
I took her check and went on about business...

Later that night, she calls back... She wants us to give her the check back and to charge her broken in half EBT card from South Carolina for her order. We can't do that; it will throw the check deposit and the safe out of sink for a week! lol -)))

Besides, her card was no good. Broken in half and expired five years ago...

P.S. Oh, did I mention we had a little problem with flooding? We had 4 or so inches of standing water on the roof of the store, which leaked into the backroom. Flooding the freezer, cooler, and the motor room!